Our software company is committed to protecting the privacy and confidentiality of the protected health information (PHI) we receive or create on behalf of our healthcare provider clients, in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and related state laws. This notice describes how we collect, use, and disclose PHI and your rights with respect to this information.
Information We Collect:
- We collect PHI necessary to provide software services to our healthcare provider clients.
- We may collect PHI directly from our clients, from patients, or from other sources as authorized by our clients.
- We may collect personal information about you, such as your name and contact information, if you are an employee, contractor, or agent of our clients or business associates.
How We Use and Disclose PHI:
- We use PHI to provide software services to our healthcare provider clients, such as electronic health records, practice management, billing, and patient communication tools.
- We may disclose PHI to our subcontractors or business associates as necessary to provide our software services, such as data storage providers, technical support providers, and billing services.
- We may use and disclose PHI for our own management and administrative purposes, such as customer service, data analysis, and compliance with legal and regulatory requirements.
- We will not use or disclose PHI for marketing purposes without your written authorization.
Security Measures:
- We use encryption and other physical, technical, and administrative safeguards to protect PHI from unauthorized access, use, and disclosure.
- We maintain HIPAA-compliant policies and procedures, including risk assessments, workforce training, and incident response plans.
- We conduct regular audits and assessments to ensure that our security measures remain effective and up-to-date.
- We require our subcontractors and business associates to comply with HIPAA and related laws and to implement appropriate security measures to protect PHI.
Your Rights:
- You have the right to access and receive a copy of PHI we maintain about you.
- You have the right to request that we amend PHI if you believe it is incorrect or incomplete.
- You have the right to request restrictions on how we use and disclose PHI.
- You have the right to receive a notice if there is a breach of your unsecured PHI.
We will not sell your PHI or use it for any purpose not described in this notice without your written authorization. We reserve the right to change the terms of this notice at any time and will promptly provide a revised notice on our website or to you directly.
If you have any questions or concerns about our privacy practices, please contact us at 435-709-8845
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